Privacy Policy

When you register on our website, subscribe to our newsletter, or fill out a form, we may collect "Personal Data" — information that allows us to identify you, such as your name, address, telephone number, and e-mail address.

We may also collect information linked to your computer or device ("Device Identifiable Information") in the normal course of operating our website. When you visit our website, we may collect data your browser sends, such as your Internet domain and IP address, browser type, operating system, date and time of page views, the particular pages accessed, and, if you linked to our website from another site, the address of that site.

We utilise Google Analytics to collect certain Personal Data including geolocation information about new and returning visitors, country of origin, browser and operating system, referring website, and navigation behaviour on our site.

Any information we collect may be used in one or more of the following ways:

• To personalise your experience and better respond to your individual needs. • To improve our website based on feedback and usage information we receive. • To improve customer service and more effectively respond to support needs. • To process transactions. • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than to deliver a purchased product or service you have requested. • To send periodic emails. The email address you provide will only be used to send information and updates pertaining to your order or enquiry.

In all cases, we have a legitimate interest in using your Personal Data as is necessary to deliver our services, perform our contract with you, or comply with a legal obligation.

We may share Personal Data with our affiliates and third parties who require such information to assist us with professional, consulting, marketing, or communications services. We allow third parties access to such information only to perform specific tasks at our instruction or on our behalf.

Our third-party service providers and business partners are subject to security and confidentiality obligations and are only permitted to process your personal information for specified purposes in accordance with our instructions.

This site contains links to third-party websites. If you choose to follow those links, you will leave our website. The privacy practices of third-party websites are not covered by this Privacy Policy, and Teakdecking Systems is not responsible for the privacy practices or content of other websites, including their use of cookies, spyware, or similar technologies.

Our site uses cookies and related technologies. Cookies can store a user's session, personalise pages, and identify which parts of a website have been visited. We use cookies for the proper functioning of the website and to compile aggregated statistics that help us understand how visitors use the site and improve its functionality.

We use Google Analytics (GA4) to understand how visitors use our site. Google Analytics is only loaded after you have given your consent. If you decline analytics cookies, Google Analytics will not be activated during your visit.

You can accept, reject, or manage your cookie preferences at any time using the cookie consent banner that appears on your first visit, or by clicking "Cookie Settings" in the footer of any page.

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old.

We have implemented technical and organisational measures to safeguard the Personal Data in our custody and control. Such measures are used to protect our own confidential information. If you submit information through this site or by e-mail, that information is stored on a secure server that resides behind firewalls designed to block unauthorised access from third parties.